◆Pre-sale service

After signing the contract, Enrely will send engineer together with our customer to formulate plans, confirm construction requirements and necessary conditions.

◆In-sale service

Enrely will control the quality during the whole production process, and charge of installation and commissioning on site. We also communicate and coordinate with Party A to solve any question about the construction.

◆After-sale service 

Enerly ensures the reliable quality for our products. We can provide the operation manual, product specification, and technical training. All the products enjoy one year warranty and lifetime maintenance service. The warranty period shall start from installation finished or the date of inspection.

◆Warranty service

Through 400-168-0023 customer hotline, online self service and other forms, Enrely can provide on-site services, maintenance and return, expert analysis, emergency failure product replacement and other professional services.

◆Exclusive service

Exclusive service: the service plan designed based on customer’s service management requirements which be taking full account, through professional processes and tools, we provide one to one consultative service for customers, help them to achieve development objective, and enhance customer’s experience.

◆Installation and Implementation

Enrely has rich experience in construction projects, which provide constructive opinions about the project implementation for customers. Through the professional experience of project implementation and management, we can help customers determine the appropriate plan for electrical safety construction and achieve the desired effect for customers.